YOU can focus on
your strong areas
We want to ease the burden of maintaining your
eCommerce infrastructure
Our most flexible and comprehensive support plan which is available within the eCommerce ecosystem, allows our customers to be in full control of their online business. We are equipped to help our clients meet all the business needs, be it a small, medium, or large Enterprise.
End to End eCommmerce Website Management
With rich domain expertise and experience in delivering results for enterprise brands, we can take over the management of your eCommerce website and mobile application operations. Our system integration capabilities ensure all back-end systems work seamlessly with your eCommerce website and other interfaces.
Customer Support
With our dedicated customer service team (chat, email, phone & social media), your customers will experience the highest quality of support service & assisted commerce. Our eCommerce customer support capabilities are backed by real-time analytics & monitoring.
Returns Management
A brand needs to address customer grievance & product returns as efficiently as its delivery. Our operational expertise will help you define and effortlessly set up a technology-driven returns management process where all activities are tracked, and visibility is provided to the customer and you at each step.
Analytics & Reporting
We undertake data-driven decisions in each task in its operations. Our data science and visualization teams build custom reports to provide visibility to managers and executives, as well as track the performance of each task.
Digital Marketing
We offer complete eCommerce marketing and management solutions that will help you achieve the business results you desire without hiring, training, and developing an in-house team.
Catalog Management
With our managed services, clients can optimize product data (text, images, specific attributes) by ensuring everything is up to date with the latest best-practice standards.
